Once this dialog box is displayed, no additional work may be done within the RISA Product until the key is inserted. Removing the Sentinel USB Key during the operation of a RISA standalone product will eventually cause the following dialog box to be displayed: RISA Products periodically check to ensure that the Sentinel USB Key is plugged in. The latest version of the RISA Key Manager was not used in generating the Locking Criteria. If this occurs it is letting you know that there is a license file issue in combination with a license file that is not authorizing the program. In very rare circumstances Warning L:509 will accompany this message.Either time tampering or UAC problems are occurring. If this occurs it is letting you know that there is a license file issue that is not authorizing the program. In rare circumstances Warning L:26 will accompany this message.The user can check the key then click Yes to try again, or click No to exit. If no key is found then the following dialog box is displayed (Warning 3): When launching a RISA standalone product the product will search for a connected Sentinel USB Key. If you run into this issue please use a USB 2.0 port instead. Safenet Sentinel Superpro keys, in rare instances, may have a problem being read when plugged into a USB 3.0 port.If trying to determine whether a USB key is a RISA key, the presence of the serial # SRB11137 usually signifies it is a RISA key.The black keys and new purple keys have an adhesive label designating their Key ID. The newest keys are purple and have a much more compact size to them. The oldest Sentinel USB Keys are purple, and typically do not have an adhesive label attached. The design of Sentinel's keys has changed over the years. When functioning properly the key will light up green or red when plugged into a running machine. This key may be plugged into any USB port on the machine. RISA uses a Sentinel USB Key for licensing.

Safenet sentinel hardware key drivers